DATA PROTECTION AND PRIVACY
At Jan Berdajs s.p., we are aware of the importance of privacy and are committed to the complete privacy of our customers. We assure you that we treat personal data responsibly and respectfully and carefully protect it in accordance with the regulations in force in the Republic of Slovenia, the European requirements of the GDPR regulation and the internal acts of Jan Berdajs s.p.. Only authorized employees of Jan Berdajs s.p. and contractual processors have access to your personal data. within the scope of the purposes presented in the declaration of accession. Access to personal data is limited exclusively to the scope and purpose necessary for the smooth implementation of work processes, the implementation of the sales process and marketing purposes in accordance with consent.
MANAGER OF PERSONAL DATA
Within the framework of the 3dragons brand in Slovenia, the controller of personal data is the company Jan Berdajs s.p., Marentičeva ulica 10, 1000 Ljubljana (registry number: 6720790000). We collect, store and process personal data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals in the processing of personal data and on the free flow of such data and on the repeal of Directive 95/46/EC (General data protection regulation), with the content of the provisions of the Personal Data Protection Act (Official Gazette of the Republic of Slovenia, No. 94/07 with amendments; ZVOP-1), and all internal acts of the processor that regulate the protection of personal data.
In Slovenia, we have an online store www.3dragons.eu , satisfaction with products are fundamental values that we stand for, so we also treat personal data of customers with special care and responsibility. We are committed to the legal, fair and transparent processing of personal data, making sure that only authorized and competent employees have access to them, who handle personal data in accordance with regulations and protect them from misuse or destruction throughout the legal processing.
METHODS OF OBTAINING AND TYPES OF PERSONAL DATA
We collect or receive personal data in different ways:
- With a registration form for joining the 3dragons customer base . Data is entered into the main electronic database via the web interface.
- By registering on the 3dragons website www.3dragons.eu via the online form. With this registration method, your data will be transferred to the main electronic database within 4 weeks.
- When signing up for e-news on the 3dragons website www.3dragons.eu . With this registration method, your data will be transferred to the main electronic database within 4 weeks.
- When using the website. These are web cookies, which you can read more about below.
- Occasionally through prize games, contests and activities for members, whereby the consumer is always aware of the purpose of collecting and using personal data.
- Through social networks and other marketing tools such as applications, whereby the consumer is always aware of the purpose of collecting and using personal data.
- Through your questions by e-mail, regular mail or through other forms of communication based on personal data.
A person who submits their personal information and at least one contact information with their consent enters the 3dragons customer base . Registering in the database is free of charge and the customer does not have any obligations.
We obtain and store the following data for further use and processing:
- basic personal data for registration (name, surname, address, e-mail address, mobile or landline number);
- username and password;
- additional personal data (date of birth and gender);
- personal experiences and opinions about products;
- data for invoicing in the online store (payment card number, validity date, CVV code, address for delivery and invoicing);
- data on purchases and transactions (type and number of purchased and returned products, date of purchase);
- data from customer support (questions, answers and data that you provide to us in this context);
- photos, videos and comments that you yourself send or post to us;
- data from social networks, which you provide to us by logging in to the website via social networks or interacting via the 3dragons Facebook page. eu _
- location and geolocation data that you provide to us;
- your personal data obtained from publicly available sources, including data from social networks;
- other data that you provide to us in the context of your self-initiated inquiry (e.g. your skin condition, age, etc. when searching for suitable products).
PURPOSES OF PERSONAL DATA PROCESSING AND LEGAL BASIS
The company Jan Berdajs s.p. collects and processes personal data in the context of marketing activities and sales through the online store www.3dragons.eu. We collect data for the following purposes:
- information about products, news, promotions and special offers and exclusive personalized benefits for members based on demographic data, such as a birthday benefit, by e-mail, regular mail, SMS or MMS message to a mobile number;
- sending promotional and advertising messages by e-mail, regular mail, SMS or MMS message to a mobile number;
- providing the services you have requested (such as sending online news, automatic notification of product re-availability, etc.);
- execution of sales and transactions in the purchase process via the online store;
- identity verification to avoid fraud;
- management of your participation in various promotional or advertising activities (such as various prize games, contests, surveys, offers, market research, etc.);
- execution of our contract with you during the purchase process in the online store (e.g. for the delivery of products you have purchased in our online store);
- performance of obligations arising from any agreement with you;
- compliance with legal requirements (e.g. for issuing invoices);
- ensuring that the content and functionality of the website www.3dragons.eu adapted to your preferences and needs to the greatest extent possible;
- advertising through rented networks for renting advertising space, such as search engines (e.g. Google) and social networks (e.g. Facebook and Instagram);
- advertising and administrative management on the website www.3dragons.eu
- conducting research and analysis of the website www.3dragons.eu , including analyzing the effectiveness of marketing and advertising campaigns with web analytics tools.
The security of personal data at the time of purchase is also ensured by taking into account the applicable legal obligations and recommendations of the Slovenian and international consumer association.
WEBSITE AND ONLINE STORE
When visiting the website www.3dragons.eu certain data are collected for operation, quality assurance and the collection of general usage statistics. This is information about your device's hardware and software that is recorded through cookies and code embedded on the website. This information may include your IP address, browser type, operating system, domain name, visits to subpages on the website, duration of each page view, your journeys through the website, display settings information and referring websites such as search engines, third party websites persons etc. The data about the visit to the website are defined only by a unique identification number and are anonymized, which means that an individual cannot be recognized based on them. To make a purchase in our online store, we need your personal data, whereby we implement all necessary measures to protect the confidentiality of personal data. We do not disclose the information you provide to third parties, except for the purpose of confirming the validity of the purchase with a payment card and the delivery of the products. You can view your personal data, change it or request its deletion by email at info@3dragons . eu . The user himself is also responsible for the protection of personal data, namely by ensuring the security of his username and password and the appropriate software (antivirus) protection of his computer.
a) Online cookies
Web cookies are also considered personal data. A cookie is a small file that is stored on your computer when you visit a website. Cookies contain various information that the website reads when you visit it again. In principle, cookies do not contain personal data, but they can be used to view user settings and other data related to your past activities on the website. If you turn off cookies on your computer, it will not be possible to make a purchase in the online store. 3dragons website www.3dragons.eu uses web cookies to provide the best service when viewing our online content and ordering from the 3dragons online store and to ensure the security and smooth operation of the website. You can visit most pages in our online store without having to disclose your personal information, such as your name, address and email address. Nevertheless, we obtain some information automatically using cookies and web signals ("pixel tags"), standard tools in the online industry. The use of cookies and web beacons allows us to recognize your IP address, the type of browser you use, and your general online activity.
You can read more about the use of cookies on the website of the Information Commissioner https://www.ip-rs.si/ or on the link https://bit.ly/2ItJ6oJ.
PERSONAL DATA
You are guaranteed anonymity when browsing our website. We do not collect personal data. You voluntarily entrust us with your personal data, such as name, postal address, e-mail address, telephone number, upon registration in our online store, for correspondence, purchase, or participation in online surveys, etc. The company Jan Berdajs s.p. can retain electronic messages that you have sent to the 3dragons online store ([email protected]), send them to the maintainer of the website or our other colleagues who participate in the online store. These may be viewed, but only for the internal use of the company Jan Berdajs s.p. and for the continuous improvement of work throughout the company. Company Jan Berdajs s.p. daily analyzes data on visits to the 3dragons online store , statistics of daily visits, daily collection of certain files, from which country the visitor who collected the file was from. The collected statistics serve us to improve the usability and friendliness of the site itself, but we can also forward it to third parties, but this type of statistics does not contain any personal data, as it does not serve these purposes in any way.
ARCHIVE OF DOCUMENTS
For all orders, we will send you an order confirmation by email. You will receive the invoice together with the delivery of the shipment. All documents (purchase records, orders, invoices, complaints) are kept at the company Jan Berdajs s.p., Marentičeva ulica 10, 1000 Ljubljana . The registered customer can at any time request copies of the documents that we send to him by e-mail or regular mail. You can also view them in the user interface itself.