GENERAL TERMS AND CONDITIONS
The general conditions of use of the 3dragons online store ( 3dragons . eu ) are drawn up in accordance with the Consumer Protection Act (ZVPot-UPB2), based on the recommendations of the Chamber of Commerce and International Codes for e-business, the Personal Data Protection Act (ZVOP-1) and the Act on electronic communications (ZEKom-1).
By using this website, the visitor (buyer) agrees to the general business conditions. The visitor, who will enter any data, is obliged to enter only accurate and true data, information, materials, etc.. Inaccurate and untrue data will be treated as abuse and handed over to the appropriate legal department. Data obtained via online forms and when ordering will only be used for business purposes of Jan Berdajs s.p.
ORDERS
The offer of items online may change daily, items online are subject to online prices. Order the desired goods electronically via the online catalog or order form, via e-mail address: [email protected] or by phone based on the price list. Information about the concluded contract or the placed order is stored at the company Jan Berdajs s.p.. The contract can be concluded in the Slovenian language. You can conclude a contract or order by phone, e-mail or the Internet via the online store. Corrections or additions to the order can be sent to us by e-mail or phone within two hours of placing the order.
PURCHASE STEPS
Before starting an order, a visitor to the online store must register as a user. After registration, the user can start the order process.
Ordering steps:
Step 1: Select the quantity of products, and for a product with variants, also the variant (eg color, size, etc.).
Step 2: Choose the method of payment for the selected goods and delivery.
Step 3: A list of all the items you want to order and the total purchase amount are displayed. In this step, the customer confirms that he is familiar with the terms of the order, otherwise the order cannot be completed. In this step, you also complete the order.
DATA PROTECTION AND PRIVACY
All about our privacy policy (link)
DELIVERY OF GOODS
The deadline for the delivery of goods is indicated for each product. The company Jan Berdajs s.p. packs and ships the goods with the attached original invoice within the promised period.
RETURN OF GOODS
In accordance with the Consumer Protection Act (ZVPot), you can return ordered goods purchased under a distance contract (which also includes online purchases) without reason. If you decide to withdraw from the contract, you have the right to notify us within 14 days that you are withdrawing from the contract. In this case, you must return the goods immediately, or at the latest within 30 days of the notification that you withdraw from the contract.
You can only claim the warranty and an actual defect upon presentation of the original invoice.
The buyer, who withdraws from the contract or order, must return the goods undamaged in the original packaging and in the same quantity and send it to the seller. We do not accept ransom payments. Before each use of the items, check the suitability of the goods! It is not possible to return already assembled, used items!
In the case of sales contracts, the company may withhold the refund of payments received until the return of the goods has been received or until the consumer provides proof that he has sent the goods back, unless the company offers the option of accepting the returned goods. (in accordance with the 5th paragraph of Article 43d of the ZVPot)
The consumer is responsible for the decrease in the value of the goods, if the decrease in value is the result of conduct that is not necessary to determine the nature, properties and functioning of the goods. (in accordance with the 9th paragraph of Article 43 of the ZVPot)
INVOICE ISSUANCE, PAYMENT FOR GOODS
The company Jan Berdajs s.p. issues an invoice for the ordered goods to the customer upon delivery of the goods. The buyer pays for ordered goods that are in stock upon delivery (after collection). For larger orders of legal entities (both quantity and value), a contract can be concluded, payment is made directly to the bank account of the company Jan Berdajs s.p.. The ordered goods are owned by the company Jan Berdajs s.p. until the full purchase price is paid.
CANCEL ORDER
The user has the right to cancel the order, but he must cover the shipping costs if the order has already been shipped.
WARRANTY
Items have a warranty if it is stated so on the warranty card or invoice. The guarantee is valid if the instructions on the guarantee sheet are followed and upon presentation of the invoice. The warranty periods are indicated on the warranty sheets. The manufacturer is obliged to carry out the warranty repair within 45 days of receipt of the goods, otherwise replace the product with another, equivalent and faultless product. The buyer can also claim the warranty from the seller, but even in this case the provision from the previous paragraph applies. The transfer of goods under warranty is carried out in accordance with the conditions specified by the manufacturer on the warranty card, and the buyer does not incur any costs. If you want to return the shipment at our expense, please contact us at our phone number + 386 (0)64 276 738 or at the e-mail address: info@3dragons.eu. In accordance with the law, the manufacturer is obliged to provide the buyer with a guarantee for the faultless operation of the purchased goods. The buyer can claim the warranty directly from the manufacturer or its authorized service. The buyer can claim the guarantee with the guarantee certificate and the seller's invoice.